embarrassed and upset

<p>I am house sitting for somebody and their little kitten fell sick yesterday. So I decided to bring him to the vet, I called the owner of the kitten and they said that they bring their animals to this vet. I was well aware that accounts have to be ...MoreI am house sitting for somebody and their little kitten fell sick yesterday. So I decided to bring him to the vet, I called the owner of the kitten and they said that they bring their animals to this vet. I was well aware that accounts have to be settled after the consultation. Once I arrived to the vet, I explained to the receptionist what the issue was and told them that the owners have been here before. She doesn't even assure me that there is a Vet available to see the kitten, she looks at myself and the people that I came with and says: "Well we don't have accounts here, So does anybody here have money?" Just her whole body language and the way she asked it honestly disgusts me. Just because I am a young woman at the age of 20 years old I don't appreciate the way she spoke to me, despite our age difference, she was the one providing me a service and if you ask me I think everybody of age should be treated with the same amount of respect no matter how I look or how old you think that I am especially if she is providing me a service. There are signs clearly showing THAT THEY DO NOT HAVE ACCOUNTS AND PAYMENT IS LIABLE AFTER CONSULT. Which I fully understood. I myself am a receptionist and I am disgusted in the way she treated me as I know customer care is very important . I understand that there are rules and she is just doing her job, it is just the way that she handled the situation and she could of spoken to me in a more professional manner and her body language said it all !! If it wasn't for the very friendly and sweet vet my experience would have been terrible !</p>