Taal-Net Training Institute
Claimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
Taal-Net Training Institute
Claimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Oct '25 - Sep '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Twanano M
1 reviews | Active since Sept 2020
16 Feb 2026, 13:41
UNPROFESSIONAL AND ARROGANT PRINCIPAL AT THE RANDBURG BRANCH
Our daughter enrolled for matric re-write with the Randburg branch. The kind of venue and the surrounding mattered to us as parents. We visited the branch and were happy with the branch and the surrounding too. Upon enquiry, we asked whether classes and exams were to be conducted at that specific branch and we were told that classes will be conducted at that Randburg branch and that only exams will be written at their Kempton park branch. A week later, we paid registration fee, an exam fee and extra amount towards tuition and bought T-shirts for the week. Classes were conducted at the branch for a week and the following week, just a day before, we were informed that classes for matric re-writes will be moved from the school to another venue the following day. No apology for the inconvenience nor indulgence granted to parents by the school, we were simply directed. The following day we arrived at the new venue, which i must say was *****, untidy with smelling carpets, no desks, no staff from the school to welcome the children (08h00) only hobbos were coming in and out of the supposed new venue. We called the school to find out how we were supposed to drop our kids at such a venue with no sign of school but there were was no explanation from the school except that they were not aware the place was not ready. My husband drove to the school as i had to leave for work. The principal at the school was very rude, unprofessional and arrogant, claiming the venue was ready for lessons. We then terminated the contract due to the behaviour of the principal and non-disclosure of the possible change of venue which i believe the school was aware of upon registration but chose to not disclose. The school took 25% from the total amount paid which included fees for the following month. The school is a **** and ran by a principal behaving like an illiterate. I would not advise any parent to enrol their children at such a school.
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Twanano M
1 reviews | Active since Sept 2020
16 Feb 2026, 13:41
UNPROFESSIONAL AND ARROGANT PRINCIPAL AT THE RANDBURG BRANCH
Our daughter enrolled for matric re-write with the Randburg branch. The kind of venue and the surrounding mattered to us as parents. We visited the branch and were happy with the branch and the surrounding too. Upon enquiry, we asked whether classes and exams were to be conducted at that specific branch and we were told that classes will be conducted at that Randburg branch and that only exams will be written at their Kempton park branch. A week later, we paid registration fee, an exam fee and extra amount towards tuition and bought T-shirts for the week. Classes were conducted at the branch for a week and the following week, just a day before, we were informed that classes for matric re-writes will be moved from the school to another venue the following day. No apology for the inconvenience nor indulgence granted to parents by the school, we were simply directed. The following day we arrived at the new venue, which i must say was *****, untidy with smelling carpets, no desks, no staff from the school to welcome the children (08h00) only hobbos were coming in and out of the supposed new venue. We called the school to find out how we were supposed to drop our kids at such a venue with no sign of school but there were was no explanation from the school except that they were not aware the place was not ready. My husband drove to the school as i had to leave for work. The principal at the school was very rude, unprofessional and arrogant, claiming the venue was ready for lessons. We then terminated the contract due to the behaviour of the principal and non-disclosure of the possible change of venue which i believe the school was aware of upon registration but chose to not disclose. The school took 25% from the total amount paid which included fees for the following month. The school is a **** and ran by a principal behaving like an illiterate. I would not advise any parent to enrol their children at such a school.
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Stewart M
1 reviews | Active since Oct 2020
24 Nov 2025, 08:23
Bad Customer Service
I'm writing to express my extreme disappointment and frustration with the service I've received from the administration team, specifically the Head of Admin, at Taalnet Kempton Park Branch. As a paying client, I expect a certain level of respect and professionalism, which I unfortunately did not receive on Friday 21st of November 2025. My child has been a student at Taalnet since Grade 1, and I'm pleased with the academic progress she's made. As she's promoted to Grade 2, I requested a school acceptance letter, which is a standard document, only to be denied by the Head of Admin. Not only was my request denied, but I was also given an ultimatum to pay a full term's fees for Grade 2, despite my clear intention to pay the registration fee for 2026. I find it puzzling that I'm being treated this way, especially since I've been paying fees monthly without any issues. The Head of Admin's attitude was unprofessional and dismissive. I was told, almost as if I was an inconvenience, that I should consider taking my child out of the school if I don't comply with their demands. I request an urgent review of this matter and an explanation for the administration's behavior. As a parent, I expect better treatment, especially from an institution that's supposed to prioritize its clients' needs.
Helpful (0)
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Stewart M
1 reviews | Active since Oct 2020
24 Nov 2025, 08:23
Bad Customer Service
I'm writing to express my extreme disappointment and frustration with the service I've received from the administration team, specifically the Head of Admin, at Taalnet Kempton Park Branch. As a paying client, I expect a certain level of respect and professionalism, which I unfortunately did not receive on Friday 21st of November 2025. My child has been a student at Taalnet since Grade 1, and I'm pleased with the academic progress she's made. As she's promoted to Grade 2, I requested a school acceptance letter, which is a standard document, only to be denied by the Head of Admin. Not only was my request denied, but I was also given an ultimatum to pay a full term's fees for Grade 2, despite my clear intention to pay the registration fee for 2026. I find it puzzling that I'm being treated this way, especially since I've been paying fees monthly without any issues. The Head of Admin's attitude was unprofessional and dismissive. I was told, almost as if I was an inconvenience, that I should consider taking my child out of the school if I don't comply with their demands. I request an urgent review of this matter and an explanation for the administration's behavior. As a parent, I expect better treatment, especially from an institution that's supposed to prioritize its clients' needs.
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