TAAG AIRLINES

I have a flight paid for 31st March 2020 which was cancelled due to lockdown. After patiently waiting for re-opening and emailing them religiously on a monthly basis to stay informed of the status, I was rep**** on the same day. Since September I would send an email on a weekly basis and Mrs. Maria Teixeira would reply on the same day saying that i must email them the following week again. Since opening the borders, I have not had a reply to my weekly emails. I have had no other alternative but to buy another flight on another airline. I would like to have my money refunded!