Over sell, under deliver!

Syrex sold us a fibre optic broadband service, for a 10MB pipe. In the first month, the download and upload speed was intermittently 2,4, 5 and 6MB! <br> When I complained, they took their time to attend to the issue. Eventually, when Neotel came to investigate the connection, they said there was \no fault". but miraculously"