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My account was with Symington de Kock for collection. I paid them on the 19th Feb 2021 i ha e proof. They FAILED to notify me that my account was going to be handed over to a new agency and promised in January that the money will be transfered to the new agency today i get an email from the new agency no payment has been received i want this issue resolved they are pathetic.. I send an email to Muller at Symington to get an email response he no longer works there. WHAT THE HELL!!!