1 reviews | Active since Nov 2017
bad attitude and unprofessional
I had an account with Ackerman unfortunately I lost my job and I got a new one I wanted to pay off my outstanding debts so my account was handed over to them , I did a transfer on the settlement amount on Monday the 25th and now that I need a settlement letter they are giving a run around and their staff has a bad attitude what I hate is that whenever I call they keep promising that I will get a settlement letter the following day when I call the following day they are said it will sorted again the following days
Good day
On behalf of our firm , I want to extend my sincerest apologies for the negative experience that you had. I understand your frustration at having not been properly assisted in order to obtain your settlement letter.
We want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process.
Kindly message us directly with your full name, ID Number and the account references. We would be happy to personally assist you.
Email: ***
Good day
On behalf of our firm , I want to extend my sincerest apologies for the negative experience that you had. I understand your frustration at having not been properly assisted in order to obtain your settlement letter.
We want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process.
Kindly message us directly with your full name, ID Number and the account references. We would be happy to personally assist you.
Email: ***