MM
Mziwamadoda M
1 reviews | Active since Oct 2012
28 Mar 2019, 14:34
Appalling Service
I am really frustrated with the level of service from your company as I requested a confirmation Letter on the 27th April 2019 and until today am still getting stories that you waiting for vodacom to issue the letter. I am paying directly to your account and asking for a simple letter stating that i have made arrangements on a certain date and still paying as per that arrangement doesn't need vodacom. Kindly please provide me with the letter before end of business today.
Regards, Mzi
Helpful (0)
Replies (1)0
Replies (1)
Symington & De Kok's replyOfficial
29 Mar 2019, 12:34Good day
Thank you for bringing your complaint to our attention. Please accept my sincere apology on behalf of our firm.
I am informed that you were directly contacted and I trust that your complaint was handled to your satisfaction.
I would like to thank you for bringing this matter to our attention as it helps us improve our operations and services.
Sincerely
Thank you for bringing your complaint to our attention. Please accept my sincere apology on behalf of our firm.
I am informed that you were directly contacted and I trust that your complaint was handled to your satisfaction.
I would like to thank you for bringing this matter to our attention as it helps us improve our operations and services.
Sincerely
Symington & De Kok's reply29 Mar 2019, 12:34
Official
Good day
Thank you for bringing your complaint to our attention. Please accept my sincere apology on behalf of our firm.
I am informed that you were directly contacted and I trust that your complaint was handled to your satisfaction.
I would like to thank you for bringing this matter to our attention as it helps us improve our operations and services.
Sincerely
Thank you for bringing your complaint to our attention. Please accept my sincere apology on behalf of our firm.
I am informed that you were directly contacted and I trust that your complaint was handled to your satisfaction.
I would like to thank you for bringing this matter to our attention as it helps us improve our operations and services.
Sincerely