lM
lindiwe M

1 reviews | Active since Dec 2015

26 Mar 2026, 09:34

Worse company to deal with.

Claim submitted on the 3rd of March still not being paid, you call the contact centre not sure if they are working from home or what others sound sleepy and bored to even open up their mouth. Great service from Helen and Josh but still my money still not being processed even today. I am on day 17 today and a simple cheap claim still not finalised. You will call them everyday every hour and no one will give you an assuring answer. What I see on my system is totally different from what they have or see. I will right my plain compain every 5 hours until my claim had been processed and finalised.

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Replies (1)
Sygnia
Sygnia's reply26 Mar 2026, 09:58
Official
Hi Lindiwe,

We’re very sorry to hear about your recent experience. 
Our team is looking into the matter urgently and we will be in touch shortly to resolve it. 

Thank you for the opportunity to make things right. 

Warm regards,
The Sygnia Team