JC
Jacques C

1 reviews | Active since May 2009

29 Jun 2020, 08:30

Why must a client beg a firm for a basic letter (yearly increase letter) ???

Good day Sygnia,

I made a simple request on email to please send me my RA increase letter for my HR department, as the yearly increase is 10%.

It was requested on : Sat 2020/06/06 3:01 PM

Again on : (chatting to Donovan directly Tue 2020/06/09 2:55 PM

Again on : Wed 2020/06/24 8:36 AM

Who can I contact to please send me my yearly 10% increase letter. Its really sad to go to a complaint website reporting how a client must ask, and ask, and ask again

Its a simple request, why dont you invest to make the letter available on your webiste maybe ?

Can someone please get in touch with me ASAP

0
Replies (1)
Sygnia
Sygnia's reply30 Jun 2020, 10:10
Official
Hi Jacques

We are so sorry that you are experiencing problems, please accept our apologies.
Our team will be in contact with you to resolve the issue as soon as possible. 

If there is anything else we can do to help you, please don’t hesitate to ask. 

Here to help,
The Sygnia team