CI
Christine I

1 reviews | Active since Jul 2015

16 Dec 2017, 14:13

Waiting 3 months for payout!

I have been waiting nearly three months for my money to be paid out to me. I need urgent service please. My documents were all submitted on time and for me to be following up on hellopeter none the less is unacceptable service on your part! Very disappointed!

0
Replies (1)
Sygnia
Sygnia's reply29 Dec 2017, 11:29
Official

Dear WP12345

We appreciate you taking time to comment on your experiences with us and sincerely apologise for any inconvenience caused.

In order for us to escalate your query, kindly forward your contact details to our Client Service Centre: *** and our Client Relations Manager will be in direct contact with you.

We trust that the matter will be adequately resolved.

For any further assistance, please do not hesitate to contact our Client Service Centre: ***(0860 SYGNIA).

Kind regards,

The Sygnia Team