Useless institution ever 😑

Worst Services ever 😑 😒, I have been requesting my tax directive documents from Monday the 17th August 2026. Making multiple phone calls and only received one directive which was not the one I wanted, and also someone else's tax directive was sent to me instead 🙃, POPIA Act not respected at all as I accesed someone else's tax directive. Only last night that I received some of the missing documents on my email. This institution does not respect consumers, my SARS refund is held back because Sygnia made extra payment when they were paying Sars now I am the one not getting my money from Sars and when I asked for the directives I have to beg and still get wrong information. Is this what I paid a huge admin fee for? How does sending tax directives done last year takes three days ? You people are useless 😒...