NR
Nolan R

1 reviews | Active since Mar 2017

15 Mar 2024, 13:52

Unprofessional and poor service

Terrible service, No feedback and very poor service delivery, unable to provide solutions and give accurate information, the company i worked for retrenched me so i filled out, signed and provided the required documents, one of them was bank confirmation letter, i follow up a week later and was told payment was getting released same day, everything was quite until i phoned 3 business days later and spoke to 3 different agents at 3 different time slots as each promised a call back within an hour which did not happen, i was given different stories one says all verification was done they will find out and get back to me, the other agent said he will check and call me back,no call, the last agent says they need the bank to verify my account then say they got the verification a day before so i asked what is the delay? They say it still needs to go through SARS? Everything supposed to be done before payment, payment is the last process why does it take another for payment verification and then it must still go to SARS? This is the worst company to deal with as they cannot provide proper information and give feedback, the customer must always call them, they can not stick to time and give inaccurate dates, they are very unprofessional and i dont not recommend anyone to do business with a company like this, they only good for taking your money.

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Replies (1)
Sygnia
Sygnia's reply15 Mar 2024, 14:32
Official
Hi Nolan

We are so sorry that you are experiencing problems. Our team is currently investigating this matter and we will be in touch with you as soon as possible. 

Here to help, 
The Sygnia Team