mM
malefo M

1 reviews | Active since Jul 2016

18 Nov 2024, 21:20

Unpaid funds

To it marks it 11 weeks since i resigned from Nutun .. till today i have recieved my funds.. When will my funds be paid out ?

Its long over due

0
Replies (4)
Sygnia
Sygnia's reply19 Nov 2024, 11:00
Official
Hi Malefo 

We are so sorry to hear about your experience. We apologize if our communication hasn't met your expectations. Keeping you informed is a top priority for us. This matter has been escalated to the relevant team, and we will be in touch with you shortly.

Here to help,
The Sygnia Team
Sygnia
Sygnia's reply19 Nov 2024, 12:14
Official
Hi Malefo

Our team has tried to reach out to you via email and telephone however we have been unsuccessful. Could you please advise on a suitable time to contact you?

Here to help,
The Sygnia Team
mM
malefo M's update28 Nov 2024, 23:42
Reviewer Update
Honestly this is an indication that Sygnia has no regards for its customers.

I have been requesting to reconfirm what i have confirmed mid in the last week of oct.. i was then asked to submit info on where should the money should be sent ..

I have sent all the required documents when i submitted my claim .. or is this another delay tactics from Sygnia?

Sygnia
Sygnia's reply29 Nov 2024, 14:57
Official
Hi Malefo

We believe that a member of our team has managed to get in touch with you and is assisting you further.

Please let us know if there's anything else we can help you with.

Here to help,
The Sygnia Team