KK
Khanyi K
1 reviews | Active since May 2025
14 Apr 2026, 14:12
TWO POT CLAIM FROM THE 18 March
Back again because EFT was approved on Saturday the 11th of April ,called on the the 13th was told it would appear in my account within 24 / 48 hours.Called again this morning and was told this afternoon .When I called this afternoon they now saying it has not been released yet ,maybe I will get it by Friday.NEEDED THESE FUNDS FOR AN EMERGENCY AND IT SEEMS LIKE I WILL NEVER GET IT.
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Replies (2)
Sygnia's replyOfficial
14 Apr 2026, 15:00Hi Khanyi, We’re very sorry to hear about your recent experience. Our team is looking into the matter urgently and we will be in touch shortly to resolve it.
Thank you for the opportunity to make things right.
Warm regards,
The Sygnia Team
Thank you for the opportunity to make things right.
Warm regards,
The Sygnia Team
Sygnia's reply14 Apr 2026, 15:00
Official
Hi Khanyi, We’re very sorry to hear about your recent experience. Our team is looking into the matter urgently and we will be in touch shortly to resolve it.
Thank you for the opportunity to make things right.
Warm regards,
The Sygnia Team
Thank you for the opportunity to make things right.
Warm regards,
The Sygnia Team
KK
Khanyi K's updateReviewer Update
15 Apr 2026, 08:26It's the next day and I haven't received any communication from Sygnia .When I called this morning I was told that the payment hasn't been linked yet as they have a back log .
KK
Khanyi K's update15 Apr 2026, 08:26
Reviewer Update
It's the next day and I haven't received any communication from Sygnia .When I called this morning I was told that the payment hasn't been linked yet as they have a back log .