Total Nonsense

I tried to login into the portal for the two port system. system not working. called the contact center and another lady that sounded sleepy told me that the portal is down until Thursday. like how the hell can the portal be down when you know very well that customers will be using the portal. you had 12 months to test the system. I think this company should reconsider if they still want to be in business or not. because this is total *******