LS
Luvo S

1 reviews | Active since May 2024

21 Nov 2025, 11:28

Synia betaplus fund managers sucks

This company has the worst customer service ever. When you contact their contact centers they drop your call several times and when you finally get through they maner they treat their paying customers is appalling. Absolutely disgusting

0
Replies (7)
LS
Luvo S's update21 Nov 2025, 11:32
Reviewer Update
This company will make you wait for your monies, then tell you that you have been paid up and then tell you to wait on Sars. Their online portal is the the worst, old and outdated and provides no help what soever. Please stay away from this company also know as betaplus
LS
Luvo S's update21 Nov 2025, 11:35
Reviewer Update
The only helpful person is a lady by the name Maureen, but I'm sure is is also limited in what she can do due the beauracy and inefficient of this company.
They take your money and invest it, but provide with long delay when it's time to pay. I don't understand why employers would ever choose such an inefficient partners
LS
Luvo S's update21 Nov 2025, 13:25
Reviewer Update
Instead of them calling to clarify they have disputed this report I have shared on this platform. I have shared all documentation with hellopeter.com to probe that what I am saying factual. I am sure they haven't even reviewed their call records
LS
Luvo S's update21 Nov 2025, 13:36
Reviewer Update
Auditors and investigator should look into this company
Sygnia
Sygnia's reply21 Nov 2025, 15:46
Official
Hi Luvo
We are so sorry to hear about your experience. Our team is currently investigating this matter, and we will be in touch shortly.
Here to help,The Sygnia Team
LS
Luvo S's update21 Nov 2025, 16:09
Reviewer Update
Please get a consultant with goodempathy to call me on ***
LS
Luvo S's update24 Nov 2025, 11:10
Reviewer Update
A bit of a Rollercoaster experience.
This morning I spoke to lovely lady by the name of Tia. She was absolutely brilliant, she helped clarify what was happening, assistin with an easy solution without putting any road blocks and she also said she will try to expedite the process.
Tia even called back when the line got disconnected. I got a follow up call from another lady enquiring whether my hellopeter.com complaint was dealt with.

I must say that I really appreciate any business that is willing to help the customer through difficulties and facilitate a way to move forward together.

Now I will have to wait to see how soon the processing can be expedited.

That being said, so far,a great response from sygnia and especially from the wonderful lady called Tia.

I never like putting businesses on notice as this can cause reputation damage, however as a customer sometimes we have no other choice.