Sygnia has the worst client service (in maybe all of SA)

<p>I attempted to open a tax free savings account with Sygnia. On May 23, they sent me a notification with an application number and my ID number. However, the ID number was incorrect - it had an extra digit. I immediately responded to Sygnia's email stating they had the incorrect ID number and this must be rectififed as per the application documents sent to Sygnia the week prior. I did not get a response to my email. Since then, I sent two additional emails asking for the error to be rectified - still no response. Today is May 31 and I feel that 6 working days is more than adequate time to respond to a basic query such as rectifying an incorrect ID number. This is extremely poor form from a company that is everyone's darling on JSE! It is pitiful customer service.</p>