WM
Wongubuhle M
1 reviews | Active since Feb 2020
29 Jan 2025, 10:13
Sygnia Claims department
Bad service ever I had claimed my pension fund 20th of December 2024 and I was told the payment will take 15 days to be paid out even today I haven't got my money they give different feedback and empty promises when i call I really want to take this matter to Ombudsman. Bad service ever
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Sygnia's replyOfficial
29 Jan 2025, 11:47Hi Wongubuhle
We’re truly sorry to hear about your recent experience with our service. This is not the level of support we strive to provide. We’d like to make it right. A member of our team will be in touch to address your concerns directly. Thank you for giving us the opportunity to improve.
Here to help,
The Sygnia Team
We’re truly sorry to hear about your recent experience with our service. This is not the level of support we strive to provide. We’d like to make it right. A member of our team will be in touch to address your concerns directly. Thank you for giving us the opportunity to improve.
Here to help,
The Sygnia Team
Sygnia's reply29 Jan 2025, 11:47
Official
Hi Wongubuhle
We’re truly sorry to hear about your recent experience with our service. This is not the level of support we strive to provide. We’d like to make it right. A member of our team will be in touch to address your concerns directly. Thank you for giving us the opportunity to improve.
Here to help,
The Sygnia Team
We’re truly sorry to hear about your recent experience with our service. This is not the level of support we strive to provide. We’d like to make it right. A member of our team will be in touch to address your concerns directly. Thank you for giving us the opportunity to improve.
Here to help,
The Sygnia Team