XB
Xina B
1 reviews | Active since May 2021
21 Mar 2025, 15:22
Provident fund
I've been messaging this people to enquire about my provident fund and with numerous emails have not had any reply.
Helpful (0)
Replies (4)0
Replies (4)
Sygnia's replyOfficial
24 Mar 2025, 07:15Hi Xina
We are truly sorry to hear about your recent experience with our service. This is not the level of support we strive to provide and we’d like to make it right. Our team is currently investigating this matter and we will be in touch with you soon.
Thank you for giving us the opportunity to improve.
Here to help,
The Sygnia Team
We are truly sorry to hear about your recent experience with our service. This is not the level of support we strive to provide and we’d like to make it right. Our team is currently investigating this matter and we will be in touch with you soon.
Thank you for giving us the opportunity to improve.
Here to help,
The Sygnia Team
Sygnia's reply24 Mar 2025, 07:15
Official
Hi Xina
We are truly sorry to hear about your recent experience with our service. This is not the level of support we strive to provide and we’d like to make it right. Our team is currently investigating this matter and we will be in touch with you soon.
Thank you for giving us the opportunity to improve.
Here to help,
The Sygnia Team
We are truly sorry to hear about your recent experience with our service. This is not the level of support we strive to provide and we’d like to make it right. Our team is currently investigating this matter and we will be in touch with you soon.
Thank you for giving us the opportunity to improve.
Here to help,
The Sygnia Team
XB
Xina B's updateReviewer Update
28 Mar 2025, 13:59Thank you for the feedback, once I finally receive a response on what is happening will be great
XB
Xina B's update28 Mar 2025, 13:59
Reviewer Update
Thank you for the feedback, once I finally receive a response on what is happening will be great
Sygnia's replyOfficial
28 Mar 2025, 14:56Hi Xina
Our team has confirmed that a form was sent to you on the 24th March for completion as we did not have a claim in process for you at the time.
Please let us know if you need any further assistance.
Here to help,
The Sygnia Team
Our team has confirmed that a form was sent to you on the 24th March for completion as we did not have a claim in process for you at the time.
Please let us know if you need any further assistance.
Here to help,
The Sygnia Team
Sygnia's reply28 Mar 2025, 14:56
Official
Hi Xina
Our team has confirmed that a form was sent to you on the 24th March for completion as we did not have a claim in process for you at the time.
Please let us know if you need any further assistance.
Here to help,
The Sygnia Team
Our team has confirmed that a form was sent to you on the 24th March for completion as we did not have a claim in process for you at the time.
Please let us know if you need any further assistance.
Here to help,
The Sygnia Team
XB
Xina B's updateReviewer Update
28 Mar 2025, 15:41Your team has confirmed that the claim is in process and was received on the 20th December 2024 from HR.
All I need to know is when will this be paid out, that's all.
There is no way I filled in forms on the 24th March 2024.
All I need to know is when will this be paid out, that's all.
There is no way I filled in forms on the 24th March 2024.
XB
Xina B's update28 Mar 2025, 15:41
Reviewer Update
Your team has confirmed that the claim is in process and was received on the 20th December 2024 from HR.
All I need to know is when will this be paid out, that's all.
There is no way I filled in forms on the 24th March 2024.
All I need to know is when will this be paid out, that's all.
There is no way I filled in forms on the 24th March 2024.