SP
Sinegugu P

1 reviews | Active since Oct 2025

30 Mar 2026, 18:34

Poor customer service

Yho I am so frustrated with Sygnia, I submitted a claim its almost a month now, I have called, sent emails. They (Tia Ruiters) keep on making empty promises, he will send an email and say he will get back to me then keep quiet for daysss. I have to follow up and he will make another empty promise. Please just tell me whats going on!!!

0
Replies (3)
Sygnia
Sygnia's reply31 Mar 2026, 11:11
Official
Hi,
We’re very sorry to hear about your recent experience. Our team is looking into the matter urgently and we will be in touch shortly to resolve it. 

Thank you for the opportunity to make things right. 

Warm regards,
The Sygnia Team 
SP
Sinegugu P's update02 Apr 2026, 06:55
Reviewer Update
You still have not contacted me
SP
Sinegugu P's update08 Apr 2026, 20:47
Reviewer Update
What is the latest update as you have not contacted me at all?