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Riyaz L
1 reviews | Active since Apr 2013
21 Feb 2021, 16:54
Pathetic Service
Hi there I have been trying to move my RA from 10x and my Pension fund from Alexander Forbes for almost 6 months without Joy. Everytime I sent through a mail I get the same automated response. Please can this be sorted out ASAP , I dont want to wait another 6 months :(
Helpful (0)
Replies (4)0
Replies (4)
Sygnia's replyOfficial
22 Feb 2021, 12:17Hi Riyaz
We are so sorry that you are experiencing problems.
Your query has been escalated to our client service team to get in touch with you as soon as possible.
Here to help,
The Sygnia Team
We are so sorry that you are experiencing problems.
Your query has been escalated to our client service team to get in touch with you as soon as possible.
Here to help,
The Sygnia Team
Sygnia's reply22 Feb 2021, 12:17
Official
Hi Riyaz
We are so sorry that you are experiencing problems.
Your query has been escalated to our client service team to get in touch with you as soon as possible.
Here to help,
The Sygnia Team
We are so sorry that you are experiencing problems.
Your query has been escalated to our client service team to get in touch with you as soon as possible.
Here to help,
The Sygnia Team
RL
Riyaz L's updateReviewer Update
28 Feb 2021, 16:54I am still waiting for this to get resolved. Both 10x and Alex Forbes have transferred the money to Sygnia but nothing seems to have been done from their side still.
RL
Riyaz L's update28 Feb 2021, 16:54
Reviewer Update
I am still waiting for this to get resolved. Both 10x and Alex Forbes have transferred the money to Sygnia but nothing seems to have been done from their side still.
Sygnia's replyOfficial
01 Mar 2021, 13:51 Dear Riyaz
One of our client service agents has contacted you to assist with this particular query. We hope that you have had progress on this query too.
Please let us know if there is anything further we can assist with.
Regards, The Sygnia Team
One of our client service agents has contacted you to assist with this particular query. We hope that you have had progress on this query too.
Please let us know if there is anything further we can assist with.
Regards, The Sygnia Team
Sygnia's reply01 Mar 2021, 13:51
Official
Dear Riyaz
One of our client service agents has contacted you to assist with this particular query. We hope that you have had progress on this query too.
Please let us know if there is anything further we can assist with.
Regards, The Sygnia Team
One of our client service agents has contacted you to assist with this particular query. We hope that you have had progress on this query too.
Please let us know if there is anything further we can assist with.
Regards, The Sygnia Team
RL
Riyaz L's updateReviewer Update
10 Mar 2021, 22:35Hi there ... really poor service as usual from Sygnia .... My funds have still not been invested.
RL
Riyaz L's update10 Mar 2021, 22:35
Reviewer Update
Hi there ... really poor service as usual from Sygnia .... My funds have still not been invested.