Not a pleasure to deal with.

My personal email address was terminated unilaterally by the service provider. I submitted a request to Sygnia to change my email address as I was unable to access the online platform, My application was rejected as they alleged my signature had changed, (Are they handwriting experts?) I subsequently submitted passport and certified documents containing my signature which they still reject. and I am now considering closing my account, as compared to other fund managers such as Coronation and Investec where transacting is a pleasure, dealing with Sygnia is not a pleasant experience. I will not be recommending them to anyone anytime soon.