No Communication or Access to Pension Fund – Sygnia Group

I am extremely frustrated with the lack of communication and service from Sygnia Group regarding my provident fund linked to my previous employer.

My last working day was 27 February 2026. Since then, I have made multiple requests for information regarding my pension fund, but I have received no response whatsoever.

To date:

- I have received no payout - No pension fund statements - No withdrawal documentation - No SARS tax directive - No confirmation of whether my funds have been processed

Despite sending several emails, including a formal complaint and a final demand allowing 5 working days for response, I have been completely ignored.

This is unacceptable as I am being denied access to my own pension funds without any explanation.

I have now escalated this matter to the Pension Funds Adjudicator, but I am posting here in the hope that Sygnia Group will urgently respond and resolve this matter.

I require immediate communication, full documentation, and confirmation of my fund status.