NM
Nonjabulo M
1 reviews | Active since Jun 2019
10 May 2022, 15:45
MISLEADING
i am so dissapointed with SYGNIA... I've been waiting for my funds over 8....poor customer service and your'll are misleading your clients.. i was told to wait 4 weeks but still no funds received...we choose to keep our fund with you for safety reasons but you act like a ********** company.
my name is Nomfundo contact no ***
Helpful (0)
Replies (6)0
Replies (6)
Sygnia's replyOfficial
10 May 2022, 15:59Hi Nonjabulo
We are so sorry that you're experiencing problems.
Our client service team is currently investigating the issue and we will be in touch with you shortly.
Here to help,
The Sygnia Team
We are so sorry that you're experiencing problems.
Our client service team is currently investigating the issue and we will be in touch with you shortly.
Here to help,
The Sygnia Team
Sygnia's reply10 May 2022, 15:59
Official
Hi Nonjabulo
We are so sorry that you're experiencing problems.
Our client service team is currently investigating the issue and we will be in touch with you shortly.
Here to help,
The Sygnia Team
We are so sorry that you're experiencing problems.
Our client service team is currently investigating the issue and we will be in touch with you shortly.
Here to help,
The Sygnia Team
NM
Nonjabulo M's updateReviewer Update
10 May 2022, 16:22Thank you for your reply.
hoping the progress will be quick as how you guys do in public platform.
you'll are really jeopardizing the company name.
hoping the progress will be quick as how you guys do in public platform.
you'll are really jeopardizing the company name.
NM
Nonjabulo M's update10 May 2022, 16:22
Reviewer Update
Thank you for your reply.
hoping the progress will be quick as how you guys do in public platform.
you'll are really jeopardizing the company name.
hoping the progress will be quick as how you guys do in public platform.
you'll are really jeopardizing the company name.
NM
Nonjabulo M's updateReviewer Update
11 May 2022, 14:28Good Day
Today I'm even more disgusted about your services ..laid a complaint yesterday and nobody called me ..
i called cape town branch today spoke to ELIZABETH and she put me through to someone and my call was dropped ..
can someone please contact me i need my provident funds its going on th 3rd month ..how pathetic ..
Nomfundo N Mkhize
***
Today I'm even more disgusted about your services ..laid a complaint yesterday and nobody called me ..
i called cape town branch today spoke to ELIZABETH and she put me through to someone and my call was dropped ..
can someone please contact me i need my provident funds its going on th 3rd month ..how pathetic ..
Nomfundo N Mkhize
***
NM
Nonjabulo M's update11 May 2022, 14:28
Reviewer Update
Good Day
Today I'm even more disgusted about your services ..laid a complaint yesterday and nobody called me ..
i called cape town branch today spoke to ELIZABETH and she put me through to someone and my call was dropped ..
can someone please contact me i need my provident funds its going on th 3rd month ..how pathetic ..
Nomfundo N Mkhize
***
Today I'm even more disgusted about your services ..laid a complaint yesterday and nobody called me ..
i called cape town branch today spoke to ELIZABETH and she put me through to someone and my call was dropped ..
can someone please contact me i need my provident funds its going on th 3rd month ..how pathetic ..
Nomfundo N Mkhize
***
Sygnia's replyOfficial
11 May 2022, 16:24Hi Nomfundo
We understand your frustration, please accept our apologies.
We have escalated this issue to the SURF Team to provide you with feedback as soon as possible.
Here to help,
The Sygnia Team
We understand your frustration, please accept our apologies.
We have escalated this issue to the SURF Team to provide you with feedback as soon as possible.
Here to help,
The Sygnia Team
Sygnia's reply11 May 2022, 16:24
Official
Hi Nomfundo
We understand your frustration, please accept our apologies.
We have escalated this issue to the SURF Team to provide you with feedback as soon as possible.
Here to help,
The Sygnia Team
We understand your frustration, please accept our apologies.
We have escalated this issue to the SURF Team to provide you with feedback as soon as possible.
Here to help,
The Sygnia Team
Sygnia's replyOfficial
11 May 2022, 16:39Hi Nomfundo
Our team has tried to reach you on your cellphone, however we have been unsuccessful. Can you please confirm what time would suit you for us to call you back?
Here to help,
The Sygnia Team
Our team has tried to reach you on your cellphone, however we have been unsuccessful. Can you please confirm what time would suit you for us to call you back?
Here to help,
The Sygnia Team
Sygnia's reply11 May 2022, 16:39
Official
Hi Nomfundo
Our team has tried to reach you on your cellphone, however we have been unsuccessful. Can you please confirm what time would suit you for us to call you back?
Here to help,
The Sygnia Team
Our team has tried to reach you on your cellphone, however we have been unsuccessful. Can you please confirm what time would suit you for us to call you back?
Here to help,
The Sygnia Team
Sygnia's replyOfficial
11 May 2022, 17:06Hi Nomfundo
We can confirm that our team has been in touch with you via telephone and email to provide you with feedback.
Please do let us know if there's anything else we can assist you with.
Here to help,
The Sygnia Team
We can confirm that our team has been in touch with you via telephone and email to provide you with feedback.
Please do let us know if there's anything else we can assist you with.
Here to help,
The Sygnia Team
Sygnia's reply11 May 2022, 17:06
Official
Hi Nomfundo
We can confirm that our team has been in touch with you via telephone and email to provide you with feedback.
Please do let us know if there's anything else we can assist you with.
Here to help,
The Sygnia Team
We can confirm that our team has been in touch with you via telephone and email to provide you with feedback.
Please do let us know if there's anything else we can assist you with.
Here to help,
The Sygnia Team