Inconsistent Feedback

Really have mixed feelings here because I was very pleased by the assistance I received from Melissa Hendricks but it has gone very silent and thus I'm a bit concerned. My withdrawal claim was lodged by my former employer on May 22nd. Everything seemed to go smoothly until it came to the processing of my payment. Now I will admit that me opting to use a bank account with a credit balance limit caused the delay in my claim being paid out because i received notice from Melissa that my bank rejected the payment but I did submit an alternative bank account within 10 minutes from being asked and since the acknowledgement from Melissa that my alternative banking details have been received and that my paymentwill be captured after it has been reissued, the last 24 hours have been eerily quiet. I know that reps have a massive workload that's why a used the admin mail box just to follow up on the progress but it has been roughly 5 hours and it's still quiet, no feedback.

I would like to thank Melissa for the service she has provided thus far and I would like to advise her that continuity and consistency is important because I have explained that I need this funds urgently for medical expenses. The deafening silence breeds room for doubt and uncer*****y.

All I request is feedback regarding the progress of my withdrawal claim payout please because I have things to do and need this money urgently.