GC
Gerry C
1 reviews | Active since Dec 2017
25 Jun 2019, 14:16
Frustrating and pathetic service
Have been waiting for a payout for weeks only to be told it will take two months to clear and be approved. How could they take my money so quick but fail to give me my money back with the same efficiency? This is really pathetic service. I cant even get my money from an internatonal account?
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Sygnia's replyOfficial
26 Jun 2019, 10:39 Dear Gerry, We appreciate you taking time to comment on your experience with us and sincerely apologise for any inconvenience caused. Your query has been escalated to our Employee Benefits department and they will be in direct contact with you shortly. We trust that the matter will be adequately resolved. For any further assistance, please do not hesitate to contact our Employee Benefits department: +***0 or ***. Regards, The Sygnia Team
Sygnia's reply26 Jun 2019, 10:39
Official
Dear Gerry, We appreciate you taking time to comment on your experience with us and sincerely apologise for any inconvenience caused. Your query has been escalated to our Employee Benefits department and they will be in direct contact with you shortly. We trust that the matter will be adequately resolved. For any further assistance, please do not hesitate to contact our Employee Benefits department: +***0 or ***. Regards, The Sygnia Team