Claim progress with no response

Item: Sygnia
Rating: 1
Author: Mduduzi N

You would really except the best and quality service from people you trust with your money but with sygnia it is the opposite, I don’t get why they don’t respond to emails , they will just ghost you and there you are asking about important things, worse service ever ever will be moving my money else where

Helpful (0)

Replies (2)

Sygnia's replyOfficial

15 May 2025, 10:15

Hi Mduduzi

We are truly sorry to hear about your recent experience with our service. This is not the level of support we strive to provide and we’d like to make it right. Our team is currently investigating this matter and we will be in touch with you soon.
Thank you for giving us the opportunity to improve.

Here to help,
The Sygnia Team

Best regards,

Sygnia's reply15 May 2025, 10:15

Official

Best regards,

Mduduzi N's updateReviewer Update

15 May 2025, 10:55

I would really love to see this dealt with immediately, that would not even be better as you guys provide us with pathetic service.

Mduduzi N's update15 May 2025, 10:55

Reviewer Update

I would really love to see this dealt with immediately, that would not even be better as you guys provide us with pathetic service.