JA
Jaime A
1 reviews | Active since Feb 2020
07 Feb 2021, 20:53
Bad service
Been trying for the past 3 months to transfer my pension fund from Old Mutual to Sygnia Preservation fund. At first Sygnia blamed Old Mutual for the delay. Now it seems Old Mutual is waiting on Sygnia and there is absolutely no reply from Sygnia to my or Old Mutuals emails. When I call in I don't get through and am told to send an email. Shocking service
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Sygnia's replyOfficial
08 Feb 2021, 16:00Hi Jaime
We are so sorry that you are experiencing problems.
Your query has been escalated to our client service team to assist you as soon as possible.
Here to help,
The Sygnia Team
We are so sorry that you are experiencing problems.
Your query has been escalated to our client service team to assist you as soon as possible.
Here to help,
The Sygnia Team
Sygnia's reply08 Feb 2021, 16:00
Official
Hi Jaime
We are so sorry that you are experiencing problems.
Your query has been escalated to our client service team to assist you as soon as possible.
Here to help,
The Sygnia Team
We are so sorry that you are experiencing problems.
Your query has been escalated to our client service team to assist you as soon as possible.
Here to help,
The Sygnia Team