TS
Thulani S

1 reviews | Active since Mar 2016

25 Apr 2024, 09:03

ANC And Sygnia are same

This people that are soo incompitant and unable to to do as they should. My clainlm was submitted in Much however they told me that it will 15 days for the claim to be approved. Now we are in April. Now they telling about sometime in May.

I just think this is the way of jot paying people funds maybe there is fine print that says if fund are not claimed of with a month you not getting the. The companies should stay away doing business with these people as they don't treat their people with respect and love.

https://www.moneyweb.co.za/news/south-africa/pension-fund-compliance-unpaid-contribution*****-r7bn/

Please don't respond coz your respond will be same as the other 5 response. SORRY OUR TEAM IS WORKING ON THE MATTER AND WILL BE IN TOUCH WITH YOU.

0
Replies (8)
TS
Thulani S's update25 Apr 2024, 09:10
Reviewer Update
Look at this company response to all the complains it's the same.. Maybe it's just automated response.

We are so sorry to hear about your experience.
Our team is currently investigating this matter and we will be in touch with you as soon as possible.

Here to help,
The Sygnia Team.

Where is the supervisor, manager of this department? Where is the operations Manager, not asking about the founder of the company.
Sygnia
Sygnia's reply25 Apr 2024, 10:44
Official
Hi Thulani

We understand your frustration. Our team is currently looking into this matter, and we will be in touch with you as soon as possible. 

Here to help,
The Sygnia Team
TS
Thulani S's update25 Apr 2024, 10:49
Reviewer Update
This is same response you gave everyone that has complained. I this I should escalate this to the Pension Funds Adjudicator (PFA).
TS
Thulani S's update25 Apr 2024, 10:56
Reviewer Update
To the public please escalate your complains to the below information.

  • Tel: ***, ***.
  • Fax: ***.
  • Email: ***.
TS
Thulani S's update25 Apr 2024, 10:58
Reviewer Update
Tel :***. Email :***
Sygnia
Sygnia's reply25 Apr 2024, 11:33
Official
Hi Thulani

We unfortunately cannot provide sensitive account information on a public platform. Our team will be in touch with you directly to help resolve this matter.

Please let us know if there's anything else we can assist you with.

Here to help,
The Sygnia Team
TS
Thulani S's update25 Apr 2024, 12:09
Reviewer Update
What you can help is to make sure that you follow the law. All moneis should be paid after 21days after all documents and Co tridutions has been received. If no infor is received from employers you should be able to give feedback to the employees.

Not what you doing making people wait for over month of what they have been saving for them selfs.
TS
Thulani S's update25 Apr 2024, 12:10
Reviewer Update
You over promise and underdiliver like our government..