SYAM PATHETIC SERVICE

I'm one of the unfortunate people who paid Syam in April - It's July and I still haven't had my fireplace fitted in. It took 2 months, over 100 calls and several emails, store visits etc to get an installation date. We were told the installation will be over 2 days - one to fit in the board and the next to fit in the gas unit. They fitted in the board about 3 weeks ago and needed to move a plugs into the unit. The employee said he is not a qualified electrician but he will drill holes in my wall and do it himself because his electrician is not available. I have plumbing in the same wall so my Interior Designer insisted that he get a qualified electrician. They didn't come back for another 3 weeks. After many calls and emails they confirmed they would complete the job yesterday. Yesterday morning they called to say they still don't have an electrician, is it possible for me to organise my own electrician. I organised one (at my own cost) and they assured me that today they would fit in the gas unit. Today on arrival they realised that they don't have a part that connects TO MY GAS PIPE. I'm livid. I have an uneven wall unit, no gas installation, pathetic service, owners and managers who refuse to take our calls and R60k short! Please do not EVER use SYAM in your life - you will surely regret it.