Fire Place not Installed

We bought a fire place on the 14th of August 2014, until today it is not installed. They have been promising to refund me but until today we have not been refunded<br> Their Last email to me:<br> <br> Good Afternoon Mr Mncube,<br> <br> <br> <br> I hope my mail finds you well.<br> <br> <br> <br> If you would be so kind as to revert your banking details so we may refund you the <br> <br> amount of R 28 247.94.<br> <br> <br> <br> Thank you for your time and hope to hear from you soon.<br> <br> <br> <br> Warm Regards, <br> <br> <br> <br> Craig Hugo<br> <br> Sales Executive<br> <br> Description: image001<br> <br> Northlands Deco Park <br> <br> Phase 2, Unit D3<br> <br> New Market Street<br> <br> North Riding, Gauteng, South Africa<br> <br> Tel: ***(0861 SYAM SA)<br> <br> Tel: 27 () 11 ***<br> <br> Cell: ***<br> <br> eFax Office: ***<br> <br> eFax Direct: ***<br> <br> email: [Email Removed]<br> <br> [URL Removed]<br> <br> <br>