NM
Nonokie M
1 reviews | Active since Apr 2022
15 Jul 2024, 16:45
They dont pay claims dont use them
I made a claim for my micro-oven i was given a consultant who i had to do follow up with now they say they are rejecting my claim as it was electric issue But the inspector did say its manufactury fault nd it is a fuse now i beileve they just wanted a excuse not to pay i truly hate the day i used this company
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Switch's replyOfficial
15 Jul 2024, 16:59Dear Marta,
We are sorry to see that you are frustrated with your claim outcome.
Unfortuantely we are not able to settle claims that are direct exclusions of the policy wording. We need to adhere to this to ensure that all our clients are treated equally while ensuring the lowest premiums possible are maintained.
If you have any further questions regarding your claim decline, you are welcome to reach out to us directly for further clarification.
Warm regards,
The Santam Swith Team
We are sorry to see that you are frustrated with your claim outcome.
Unfortuantely we are not able to settle claims that are direct exclusions of the policy wording. We need to adhere to this to ensure that all our clients are treated equally while ensuring the lowest premiums possible are maintained.
If you have any further questions regarding your claim decline, you are welcome to reach out to us directly for further clarification.
Warm regards,
The Santam Swith Team
Switch's reply15 Jul 2024, 16:59
Official
Dear Marta,
We are sorry to see that you are frustrated with your claim outcome.
Unfortuantely we are not able to settle claims that are direct exclusions of the policy wording. We need to adhere to this to ensure that all our clients are treated equally while ensuring the lowest premiums possible are maintained.
If you have any further questions regarding your claim decline, you are welcome to reach out to us directly for further clarification.
Warm regards,
The Santam Swith Team
We are sorry to see that you are frustrated with your claim outcome.
Unfortuantely we are not able to settle claims that are direct exclusions of the policy wording. We need to adhere to this to ensure that all our clients are treated equally while ensuring the lowest premiums possible are maintained.
If you have any further questions regarding your claim decline, you are welcome to reach out to us directly for further clarification.
Warm regards,
The Santam Swith Team