STAY AWAY WARNING SANTAM SWITCH

I want too report this i opened a case at police station did everything they ask for my xbox one series x was ****** took 3 weeks to decline me that i cant provide proof of purchase on my claim wich i bought my console cash now my Q is who will have proof of purchase after 4 years no one will have that please guys stay far away from these people The person Thandazile vilakazi when i spoke to her she understand that it was bought cash then aftee 3 weeks sending emails with no reply or a phone call frop 3 diffrent people that was reviewing my claim they rejected me so i lost my console that i bought for R14999 i los because i could give them a slip that i bought the console i evan sended tham S/N that was not good enough wich was on my microsoft account and the peron that i named was very rood and unprofessional