AK
Ayanda K

1 reviews | Active since Jul 2022

25 Sept 2025, 15:26

Nonkululeko provided excellent service, patience, and communication for claim.

Nonkululeko Mapitiza was absolutely fantastic to work with when handling my insurance claim! She kept me updated every step of the way, even when my service provider was slow to provide the necessary ITC number. Her patience and proactive approach in checking on the progress were truly impressive.

What struck me most was her dedication to ensuring my claim was processed efficiently once the ITC number was received. She went above and beyond.

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Replies (1)
Switch
Switch's reply25 Sept 2025, 15:35
Official
Hi Ayanda,

Thank you so much for the great feedback. We're always aiming for awesome service, so we're glad that we could deliver when it mattered most.

We will be sure to pass on this review to those involved.

Kind regards,
The Switch Team.