NS
Natacha S

1 reviews | Active since Nov 2018

22 Nov 2018, 13:02

Worst experience with a company!!!!!!!!!!!!!!!!!!!!!!!

In August 2018 I had a lady phoning me selling OKI toners, she was very nice and I agreed to take 2 toners, so they were delivered to me on the 29th of Aug 2018 and I paid for the full amount on 17/09/2018.

3 months yes 3 months later I received a phone call saying that I have a balance outstanding and in order for them to close it they must deliver my 2 toners and I must pay them then my account will be up to date, after a very long and frustrating conversation with the lady that keeps on going on and on and on and on that I MUST take the toners and me explaining that I never ordered 4 toners I put the phone down on her, 3 days later I get a phone call same company different lady saying that instead of taking the toners I must take cleaning products then they can settle my account, HAVE YOU EVER HEARD SUCH *******!!!!!!! After telling this lady to leave me alone and stop phoning me and that I never ordered those extra 2 toners thay will not leave me alone!!!!

Today 22/11/18 Sharon from Switch Consumables phones me very polite saying my 2 toners are there waiting to be delivered........................................... WHAT HAVE YOU EVER!!!!!!!

I have never ever in my life dealt with such *********** people.

After a long struggle I got hold of Frank the GM and he said that he will sort it out for me so lets see whats going to happen.

Over all experience - EXTREMELY BAD!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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