MR
Michael R

1 reviews | Active since Mar 2009

25 Jan 2025, 23:35

Swiss Air — A despicable airline.

The worst airline and experience in 30 years of flying. Disgusting customer service and a ********* lot too. Flight was delayed, then cancelled, overnight — staff were rude, belligerent, unhelpful and when following up on compensation they contradicted what the pilot told us on the plane (before disembarking), and said the flight was cancelled because of a lightning strike; which did not occur! Never, ever, whatever you do, fly on this airline.

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