MS
Marilise S
1 reviews | Active since Apr 2022
06 Apr 2022, 13:22
Non-delivery, empty promises and poor communication
I paid for a pair of shoes online on 1 March and to date have not received the shoes. I have been in touch via email (no response) and WhatsApp. On WhatsApp, the company has made 3 promises to process and deliver the product within that week, but I am yet to receive the shoes. All requests for a refund are being ignored.
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Replies (2)0
Replies (2)
Swish Official ZA's replyOfficial
07 Apr 2022, 11:16 Dear Valued Customer.
Your refund request has been processed, and will be with you shortly.
Thank you for your business!
Swish Official ZA
Management
Your refund request has been processed, and will be with you shortly.
Thank you for your business!
Swish Official ZA
Management
Swish Official ZA's reply07 Apr 2022, 11:16
Official
Dear Valued Customer.
Your refund request has been processed, and will be with you shortly.
Thank you for your business!
Swish Official ZA
Management
Your refund request has been processed, and will be with you shortly.
Thank you for your business!
Swish Official ZA
Management
MS
Marilise S's updateReviewer Update
01 Jun 2022, 17:14Swish Official did in fact refund me shortly after I received this message. Thank you.
MS
Marilise S's update01 Jun 2022, 17:14
Reviewer Update
Swish Official did in fact refund me shortly after I received this message. Thank you.