Swimmatix was an overall terrible experience for my son and for me too

Horrible experience from day 1. Their top priority is that they want your money. I was charged a surprise bill of over R1000 for the first month even though he only joined halfway through that month, two sessions, first month, over R1000 and when I phoned to question the bill the accounts department spoke at me, not with me, and you are just bugging them, so just pay what they tell you to pay and don't ever question. The accounts person was very rude and zero customer care skills. Regarding the actual swimming lessons, I would jot recommend this school because their manner is to force your child to do as they're told and if the child is traumatized by them they say it is normal. I canceled because I do not believe my son will grow to love swimming in the traumatic approach Swimmatix employs. There are other gentle, happy swimming school environments but Swimmatix is absolutely 100% not a happy, joyful experience.