1 reviews | Active since Jan 2021
A Swim School like no other!
A swim school that listens to its customers! but still holds true what they believe.
Swimmattix has done some amazing updates in their policies to accommodate their clients in 2022/23:
- 1 month cancellation policy (reduced from 2 months) - 1 make up per month (prior no make up policy) - Debit Order System (don't have to worry about forgetting to pay) - Additional Office Support Staff Employed (to make sure things are done ever faster) - Swimmattix App (do everything from the palm of your hand)
Swimmattix strives to offer only the best service, from its facilities, fully trained & accredited teachers, office staff and its UNIQUE curriculum.
Their contracts are 100% transparent & online. Take the time to read what you are signing, it is a fair & detailed contract and you cannot enroll without agreeing to the terms, so if there something you don't understand, their office staff are there to help before signing.
Just because it is a swim school it is, still a business and has all those business things to cover like: staff, heating, rent, maintenance.
Unfortunately if you don't pay what is due, there is consequences, like any account or contract you sign. Swimmattix will never charge what isn't owed to them as they as also audited, you cannot just hand an account over without following the proper protocols.
Swimming is a life skill and not every child reacts the same and it is important to trust in the Teachers and their ability to get your child through any fears and tears, don't jump the gun... and pull your kid out, or blame the Teacher. Take time to speak to the Teachers and have an understanding of the goals and the process that needs to happen.
Their Teachers are SO passionate about teaching swimming and the love swimming, they aren't there to create any fear or trauma - a little patience goes a long way and the results are AMAZING when you push through = happy swimmers and safe swimmers.
You can see that they are invested the FULL experience with their facilities being top notch and always looking at ways to make it better. Last month they installed inverters to keep the lights on at all their locations.
Book a free trial with them and see for yourself. There is nothing like Swimmattix in South Africa.
