RU
Raquel U

1 reviews | Active since Jan 2016

31 Jul 2017, 09:16

Fantastic Online Etiquette and Service

<p>I recently placed my first order with SwiitchBeauty, a South African start-up business founded by a teenager. Since placing the order, I have received updates on the order status via email and Facebook Messenger. I received an email from an employee called Tasheen, saying to contact her if there is anything that I need or about which I would like to enquire. I then also received an email from the founder of the company thanking me for my purchase and , again, offering to assist me with any queries.</p> <p> </p> <p>As someone who shops online frequently, this is honestly the best online service I have ever received. I have had such trouble with online support from other, much bigger and more well-known companies. This is really such a refreshing experience. SwiitchBeauty, keep dping what you're doing.</p>

0
Replies (0)