TA
Tasneem A

1 reviews | Active since Feb 2017

16 Feb 2017, 09:20

Awful Service

<p>Purchased goods on the 08th December 16, ETA for goods was supposedly the end of December, received emails that my goods were to arrive but up until today i have not received a single item. For a business that appeals to students like myself this is just ridiculous. For over a month its been a back and forth game with #swiitchbeauty. If you cannot deliver a decent service and send my goods i would like a full refund. #AppallingService </p>

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Replies (1)
SwiitchBeauty
SwiitchBeauty's reply16 Feb 2017, 09:27
Official

Hi Tas,

Thank you for bringing this to our attention

Because you have already recieved a shipping confirmation from our side, I susoect that the issue is a logistical one. If you could please email me on *** with your order number, I will be looking into this matter with urgency. I am truly looking forward to rectifying whatever the issue may be & Getting your goodies to you as soon as possible :)

Looking forward to your email

Much love

Customer Service @ Swiitch