

Swift Plumbing
Based on recent customer reviews, Swift Plumbing draws sharply divided feedback. Satisfied customers praise rapid response times, same day call outs for blocked drains and burst geysers, punctual arrivals and solid workmanship, with staff such as Kevin singled out as helpful. However, many reviewers report serious billing disputes, describing thousands of rands charged for valves, geyser elements and drain unblocking, work started without written quotations, camera and machine fees they dispute, VAT charged despite questions over registration, and unanswered warranty calls.
TrustIndex
2.8
NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Feb 2025
Made the mistake of letting these guys unblock a drain without asking for a quote and what a R8,800.00 surprise when I had to pay! A simple drain unblocking request with no roots etc! They invoiced me for the use of their machine, although they used it, per meter of drain, call-out fee plus 15% VAT for which they are not even registered! Please guys, keep away from these ***boys/****sters!!!!!!!!!
1 reviews | Active since Feb 2025
Made the mistake of letting these guys unblock a drain without asking for a quote and what a R8,800.00 surprise when I had to pay! A simple drain unblocking request with no roots etc! They invoiced me for the use of their machine, although they used it, per meter of drain, call-out fee plus 15% VAT for which they are not even registered! Please guys, keep away from these ***boys/****sters!!!!!!!!!
1 reviews | Active since Jun 2026
Bad service in unblocking drain . The visited my house in February failed to put acid when unblock8ng drain paid them 1800 now June back again wants ridiculous amounts of 1600 claiming is the discount from 2400 because of their incompetence plumber. Now I am paying 1600 for their incompetence plumber. This is unfair and not happy with their services. The guy assisting me claimed he is new in business and don't want to take stories of first first visit
1 reviews | Active since Jun 2026
Bad service in unblocking drain . The visited my house in February failed to put acid when unblock8ng drain paid them 1800 now June back again wants ridiculous amounts of 1600 claiming is the discount from 2400 because of their incompetence plumber. Now I am paying 1600 for their incompetence plumber. This is unfair and not happy with their services. The guy assisting me claimed he is new in business and don't want to take stories of first first visit
1 reviews | Active since Jan 2022
My experience was highly unsatisfactory. No written quotation was provided before the work began, and the final invoice was excessive and not clearly aligned to the work carried out. A so-called discount was app****, but the amount remained unreasonably high and lacked transparency. The company claims to be VAT registered, but there was no clear breakdown or explanation of how the charges were calculated. The pump installed failed within two days. When I attempted to raise the issue and request warranty support, my calls were not answered or returned. Overall, I would recommend avoid relying on their glossy website
1 reviews | Active since Jan 2022
My experience was highly unsatisfactory. No written quotation was provided before the work began, and the final invoice was excessive and not clearly aligned to the work carried out. A so-called discount was app****, but the amount remained unreasonably high and lacked transparency. The company claims to be VAT registered, but there was no clear breakdown or explanation of how the charges were calculated. The pump installed failed within two days. When I attempted to raise the issue and request warranty support, my calls were not answered or returned. Overall, I would recommend avoid relying on their glossy website
1 reviews | Active since Sept 2015
They give a time and come very late. They just do a check and provide you with a quotation to approve, they literally just go ahead with the job and slap you with a huge invoice of which they expect 70% payment. They are not VAT registered but do charge VAT on their invoices, ****ming customers and ******** trading. Upon requesting their VAT number, I received no response. The VAT number search with SARS delivered no results.
1 reviews | Active since Sept 2015
They give a time and come very late. They just do a check and provide you with a quotation to approve, they literally just go ahead with the job and slap you with a huge invoice of which they expect 70% payment. They are not VAT registered but do charge VAT on their invoices, ****ming customers and ******** trading. Upon requesting their VAT number, I received no response. The VAT number search with SARS delivered no results.
1 reviews | Active since Jan 2026
This is an outsourced company posing as plumbers. They are ******* charging VAT and are not even VAT registered! I called the owner who proceeded to tell me to eff off, as it's Sunday. Yet they advertise 24hr service. DO NOT USE THESE *******!
1 reviews | Active since Jan 2026
This is an outsourced company posing as plumbers. They are ******* charging VAT and are not even VAT registered! I called the owner who proceeded to tell me to eff off, as it's Sunday. Yet they advertise 24hr service. DO NOT USE THESE *******!
1 reviews | Active since Jan 2018
Hi All, I would like to warn everyone about www.swiftplumbing.co.za, they are ******ing customers with their pricing and call out fees, please don't use them, they charged me R7800 just to replace a valve in the toilet please always check if a company is reputable this company is a ****
1 reviews | Active since Jan 2018
Hi All, I would like to warn everyone about www.swiftplumbing.co.za, they are ******ing customers with their pricing and call out fees, please don't use them, they charged me R7800 just to replace a valve in the toilet please always check if a company is reputable this company is a ****
Based on recent customer reviews, Swift Plumbing draws sharply divided feedback. Satisfied customers praise rapid response times, same day call outs for blocked drains and burst geysers, punctual arrivals and solid workmanship, with staff such as Kevin singled out as helpful. However, many reviewers report serious billing disputes, describing thousands of rands charged for valves, geyser elements and drain unblocking, work started without written quotations, camera and machine fees they dispute, VAT charged despite questions over registration, and unanswered warranty calls.
Swift Plumbing has a TrustIndex of 2.8 out of 10 on Hellopeter, based on 12 reviews in the last 12 months. Hellopeter has tracked Swift Plumbing across 19 total reviews. How is the TrustIndex calculated? →