Swemmer upholstery doesn’t swim

Was told it would take a week to cover a motorcycle seat for kids, arrived one day short of a week and was told it hadn’t been looked at! Worst attitude I have seen, and worst service too!! He apologised for his attitude and I accepted, but my or my friends business will not enter through their doors ever. Unprofessional, uncaring and uncalled for attitude. I will unpromote this business everywhere I go.