1 reviews | Active since Jun 2015
Swemgat Tertius Trollip
<p>Swemgat installed our pool pump less than a year ago. We started having problems with it and phoned him to please come and pick up the pump and try to find the problem with HIS pump. He just never showed up. we phoned him every day for days on end and he ept promising to come but never did.</p> <p>So if you are looking for lasting quality and good service (not even great service), please don't contact Tertius Trollip.</p>
Our *** - Yolande & Henk Pienaar
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Problem with swimming pool pump in Midstream Estate, 1 year after installation.
Solution:
Dear Henk - Apologies for only calling you long after the event occurred. We are however glad to hear that the problem have been solved.
TIP FOR OUR TEAMS & FRANCHISE OFFICES:
Always ask customers that call you direct to log a request-for-service by completing the "Contact Us" form on the Swemgat.co.za website. This will ensure that the service request is logged and can be tracked by our Call Centre.
TIP FOR CUSTOMERS:
- Please use the "Contact Us" form on www.Swemgat.co.za to request a Pool Specialist or Technician for repair work.
- To expedite the repair-process, call the cell phone number listed on the Swemgat website or Tel. ***
Our *** - Yolande & Henk Pienaar
----
Problem with swimming pool pump in Midstream Estate, 1 year after installation.
Solution:
Dear Henk - Apologies for only calling you long after the event occurred. We are however glad to hear that the problem have been solved.
TIP FOR OUR TEAMS & FRANCHISE OFFICES:
Always ask customers that call you direct to log a request-for-service by completing the "Contact Us" form on the Swemgat.co.za website. This will ensure that the service request is logged and can be tracked by our Call Centre.
TIP FOR CUSTOMERS:
- Please use the "Contact Us" form on www.Swemgat.co.za to request a Pool Specialist or Technician for repair work.
- To expedite the repair-process, call the cell phone number listed on the Swemgat website or Tel. ***