1 reviews | Active since Sept 2013
refusal to repay deposit
I asked Swemgat to quote me on repair work to be done on my pool heating system. leaking pipes and value replacement.<br> They didn't come as arranged to inspect for the quote.<br> Had to arrange again for a inspection. Got the quote and paid the deposit for work to start.<br> <br> After a month of not coming to do the work and numerous times not coming as booked with Dawie I asked to be paid my deposit back so that I can get someone else to do the work.<br> Till today I have not received my deposit back and am just ignored when asking about when this will be done.<br> <br> I will not recommend Swemgat to anyone as they are unreliable to keep to schedules and then have the nerve not to reply to your complaints when contacting them directly, thus one needs to complain using the media.
Our *** - Gert Labuschagne
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Home owners request for work in Pretoria East:
I would like a quote to repair two leaks on my swimming pool system, one just after the pump and another One underground at a joint of the solar heating system. To repair one would have to reinforce the surrounding paving as vehicles drives over it daily. The bypass-switch valve is also not functioning properly.
Solution:
Big apology Gert, our team was overloaded and did not stick to their time commitment. The deposit of R1950 was paid back via EFT in your bank account on 2 December 2015
TIP FOR OUR TEAM:
Set an alarm to remind you in time of scheduled appointments!!!
TIPS FOR CUSTOMERS:
1) It is Swemgat protocol that technicians contact customers at least 45 minutes in advance of appointments. Please feel welcome to call the technician or office if you do not receive such a call.
2) Please \cc\" *** in all communication with Swemgat team members.
Our *** - Gert Labuschagne
---
Home owners request for work in Pretoria East:
I would like a quote to repair two leaks on my swimming pool system, one just after the pump and another One underground at a joint of the solar heating system. To repair one would have to reinforce the surrounding paving as vehicles drives over it daily. The bypass-switch valve is also not functioning properly.
Solution:
Big apology Gert, our team was overloaded and did not stick to their time commitment. The deposit of R1950 was paid back via EFT in your bank account on 2 December 2015
TIP FOR OUR TEAM:
Set an alarm to remind you in time of scheduled appointments!!!
TIPS FOR CUSTOMERS:
1) It is Swemgat protocol that technicians contact customers at least 45 minutes in advance of appointments. Please feel welcome to call the technician or office if you do not receive such a call.
2) Please \cc\" *** in all communication with Swemgat team members.