vV
veerle V

1 reviews | Active since Mar 2013

05 Mar 2015, 10:50

R6300 paid and problem not solved

we had a leak at our swimming pool and we've got a quote to fix our pool. After 3 weeks and distroying our garden the leak was still not found neither repaired. The workman always came in for an hour a day instead of working till the problem was resolved. The workman knew better what the problem was than their arrogant boss Mr Ehlers. We've paid R6300 for nothing and by the end being treated arrogantly and unfairly!<br> Just to tell you that Mr Ehlers doesn't have a clue of what he's doing! Just to warn you not to ask for a quote qnd pay before the problem is fixed.Just a waist of time and mostly money! <br>

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Replies (1)
Swemgat
Swemgat's reply11 May 2015, 07:13
Official
Hello verbeemen,

Our *** - Geert & Veerle Verbeemen
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Mr. Ehlers is a degreed engineer and since 1998 helped many home owners to solve pool leaks and other common swimming pool problems.

If multiple leaks is present as in your swimming pool's case, detection and problem solving takes much longer which can be a frustrating process.

The final step was probably just to seal around the weir for R1200, as quoted.

Nevertheless, we are glad to hear that a neighboring pool business convinced you to build an entire new concrete pool and that you are now happy.

TIP FOR OUR TEAM: Move faster! Faster :)

TIP FOR CUSTOMERS: Allow pool technicians sufficient time to solve a problem