1 reviews | Active since Nov 2018
Where are ONLY a LITE Service.... huh??
I have had the exact experience as many other 1 star raters in that I paid for what I thought was a service that assisted new moms who have never done this before to make it easier and less scary for them....that never happend.its been back and forth and when I did vent my frustrations in the lack of assistance and no following up I was informed it's a LIGHT service.....??? What the heck is a light service? A half service...I assume when you Pay someone you are infact PAYING for service,why would anyone pay for a half job in the first place? I was told I didn't read properly etc which is well and fine if that's how they feel but and i have yet to get anywhere with the UIF department aswell.still very upset with the service or Lack thereof
Apologies it took a while to figure who you were as unfortunately we do not get to see names. Yes the service is that of a LITE service. We handle everything within our control with Labour however due to Labour not wanting to share information with a third party the Lite service is offered. The service is not hidden at all hence its your choice after reading the agreement and then deciding to continue.
Our opening sentence is in fact as follows sent to you on 5 August 2022 "Our Lite Service offers you the best of both worlds. Our expertise and decade of knowledge in the completion, checking and submission of the claim, and the flexibility and freedom for you to follow up on your claim as often as you wish with an extensive list of senior officials provided to you by us"
Apologies that you missed the first line of that mail.
All the best.
Apologies it took a while to figure who you were as unfortunately we do not get to see names. Yes the service is that of a LITE service. We handle everything within our control with Labour however due to Labour not wanting to share information with a third party the Lite service is offered. The service is not hidden at all hence its your choice after reading the agreement and then deciding to continue.
Our opening sentence is in fact as follows sent to you on 5 August 2022 "Our Lite Service offers you the best of both worlds. Our expertise and decade of knowledge in the completion, checking and submission of the claim, and the flexibility and freedom for you to follow up on your claim as often as you wish with an extensive list of senior officials provided to you by us"
Apologies that you missed the first line of that mail.
All the best.