Terrible service from Sweet Dreamz!

Terrible. My claim was put in for July 2019. It is now September 2020. I app**** even before the whole Covid and lock down. Everytime there is an excuse. I do not hear from them at all, until I have to message them. No feedback until I ask. My friend also struggled and I spoke to her. They gave her the same excuses word for word.

I had to fill in my papers twice. And it was right the first time. I am really shocked with their service. I am still waiting. They wanted the money R650 upfront before they helped me. I had to deliver the forms in Monte Vista. I had to do all the effort. But no help from their side. My friend then had to go and stand in the queues herself and finally got her money. Why pay the money for NO SERVICE!!!! My husband even phoned them but still no response.

I will NOT RECOMMEND THEM AT ALL. I FEEL ****** AND ****MED. my child is already 1 years old. How would I have been able to pay my debit orders if I didn't have any savings. I had to use my savings for 4months. This has nothing to do with the UIF department. Why do people who stand in the queues get their money, but they who promise a service don't deliver.