LM
Lana M
1 reviews | Active since Jan 2022
13 Jan 2022, 11:57
Watch never delivered
I ordered a watch more than 2 weeks ago and have not received any feedback regarding delivery despite having sent numerous emails. The customer care line also goes unanswered. I am very dissapointed in the service I have received from Swatch and will be hestitant to order from then in the future.
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Replies (2)LM
Lana M's updateReviewer Update
13 Jan 2022, 12:10After reading about numerous similar complaints and the reply by Teger brands I contacted them; after the lady who answered the phone heard my query she transferred me to a line that cut off and when trying to phone back she has dropped the phone in my ear 3 times. We are surely being ****med and I doubt we will receive our orders.
LM
Lana M's update13 Jan 2022, 12:10
Reviewer Update
After reading about numerous similar complaints and the reply by Teger brands I contacted them; after the lady who answered the phone heard my query she transferred me to a line that cut off and when trying to phone back she has dropped the phone in my ear 3 times. We are surely being ****med and I doubt we will receive our orders.
Swatch Group South Africa's replyOfficial
13 Jan 2022, 12:21Hi Lana,
We are sorry you have had a bad experience. There has been a change in ownership to The Treger Group Brands. Please contact us via google to provide your order number and contact details as this does not appear on HelloPeter (is voided out).
We are sorry you have had a bad experience. There has been a change in ownership to The Treger Group Brands. Please contact us via google to provide your order number and contact details as this does not appear on HelloPeter (is voided out).
Swatch Group South Africa's reply13 Jan 2022, 12:21
Official
Hi Lana,
We are sorry you have had a bad experience. There has been a change in ownership to The Treger Group Brands. Please contact us via google to provide your order number and contact details as this does not appear on HelloPeter (is voided out).
We are sorry you have had a bad experience. There has been a change in ownership to The Treger Group Brands. Please contact us via google to provide your order number and contact details as this does not appear on HelloPeter (is voided out).