KF
Kirsty F

1 reviews | Active since Aug 2011

29 Dec 2020, 19:24

terrible experience

ive ordered a watch more than 2 weeks ago which was meant to be a Christmas present. To date i havent received the delivery, ive called the customer care number on the website it rings with no answer. Ive emailed the email address countless times with no response. This is unacceptable service to say the least.

0
Replies (2)
Swatch Group South Africa
Swatch Group South Africa's reply29 Dec 2020, 19:52
Official
Dear Kirsty,

We sincerely apologize for this experience. This is not the Swiss quality service we pride ourselves on.  Please can you Inbox us your contact details on our Facebook page so we can make contact with you. 

Link: https://m.facebook.com/SwatchSA/ 

Team South Africa  | KRC 
KF
Kirsty F's update30 Dec 2020, 17:14
Reviewer Update
ive dont this yesterday already and still no feedback, am i ever going to get my deliver?